The Pakistan Government Corona WhatsApp Helpline is an automated ‘chatbot’ service which will allow citizens to get answers to the most common questions about Coronavirus from the Ministry of Health 24 hours a day. The service will be available in English, Urdu, Punjabi, Pashto, Sindhi, Baluchi, Kashmiri and will provide information on topics such as Coronavirus prevention and symptoms, the latest number of cases, and other trustworthy health information.
Pakistan Ministry of Health Launches Corona Helpline on WhatsApp
To use the free Pakistan Government Corona Helpline on WhatsApp, simply save the number +92-300- 1111166 in your phone contacts and then text any word in a WhatsApp message to get started. A set of menu options is then presented which the user can choose from and then be sent relevant guidance from the Ministry of Health for further information. Dr Zafar Mirza, Special Assistant to the Prime Minister of Pakistan on Health commented: Matt Idema, COO of WhatsApp commented: The Helpline has been built on the WhatsApp Business API, in partnership with the Digital Pakistan team and Infobip’s global communication platform to provide timely and critical information to people about COVID-19. A number of Health Ministries around the world are already running Coronavirus health information lines on WhatsApp, including the World Health Organization, South Africa’s Department of Health, Australia, Brazil, and KOMINFO in Indonesia, with more services expected to launch in the coming days and weeks.
